Privacy Policy

Introduction

Sparxbox Pty Ltd (ABN: 86 646 891 796) operates the MyRecipePal application. This Privacy Policy outlines how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

Last Updated: 6 September 2025

Information We Collect

We collect personal information to provide our recipe management services and improve your experience. We only collect information that is reasonably necessary for our functions and activities.

Personal Information

• Contact details (name, email, phone number)
• Account credentials and authentication tokens
• Recipe data, meal plans, and cooking preferences
• Usage data and app interactions
• Device information and technical data
• Payment information (via secure third-party processors)
• Communications with us (emails, feedback, support requests)

Sensitive Information: We do not collect sensitive information (such as health records, racial/ethnic origin, or religious beliefs) unless you specifically provide it and consent to its collection.

How We Use Your Information

We use your personal information for the primary purpose of providing recipe management services and related secondary purposes:

• Providing and maintaining our services
• Personalizing your experience and recommendations
• Processing payments and managing subscriptions
• Communicating service updates and support
• Improving app functionality and user experience
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may disclose information only when:

• Service Providers: To trusted providers who assist our operations (cloud storage, payment processing) under strict confidentiality
• Legal Requirements: When required by law or court order
• Consent: When you provide explicit consent
• Overseas Disclosure: Some providers may be overseas. We ensure appropriate safeguards are in place to protect your information

Data Quality and Security

Data Quality

We take reasonable steps to ensure personal information we collect, use or disclose is accurate, up-to-date, complete and relevant. You can help by keeping your information current.

Data Security

We protect your personal information from misuse, interference, loss, and unauthorized access through:

• Encryption of data in transit and at rest
• Access controls and secure authentication
• Regular security assessments
• Secure infrastructure and data centers
• Staff training on privacy protection

Your Rights and Choices

Under the Australian Privacy Principles, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Anonymity: Deal with us anonymously or by pseudonym where practicable
• Opt-out: Unsubscribe from direct marketing communications
• Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner

Contact us using the details below to exercise these rights.

Data Retention

We retain personal information only as long as necessary for the purposes collected or as required by law. We securely destroy or de-identify information when it's no longer needed, within a reasonable time of your request to us.

Notification and Marketing

Collection Notice: When we collect your personal information, we'll notify you about how we handle it, unless it's unreasonable or impracticable to do so.

Direct Marketing: We may use your information for direct marketing only where you would reasonably expect it, or you've consented. You can opt-out at any time.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or laws. We'll notify you of material changes by updating the "Last Updated" date and posting the revised policy. Your continued use constitutes acceptance of changes.

Government Identifiers

We do not adopt government-related identifiers (like Medicare or tax file numbers) as our own identifiers, and we only use or disclose them in limited circumstances permitted by law.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Last Updated: 6 September 2025